Deer Valley Resort Summer Comment Card

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2. Mountain Experience
2. Mountain ExperienceExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Mountain staff
Trail system
Trail conditions
Mountain signs
Friendliness of staff
Overall experience
3. Lift Tickets
3. Lift TicketsExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Greeting was prompt and courteous
The various ticket options and programs were clearly explained
Staff was informative and friendly
Overall experience
Overall value
4. Bike Rental Shop
4. Bike Rental ShopExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Greeting was prompt and friendly
Sales staff was neat, clean and professional
Staff was knowledgeable, friendly and helpful
Quality of equipment met expectation
Technical staff was attentive and efficient
Overall experience
5. Summer Adventure Camp
5. Summer Adventure CampExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Check-in process was prompt and courteous
Staff was friendly, knowledgeable and helpful
Daily schedule information received and easy to understand
Overall experience
7. Bike School / Hiking and Biking Guide
7. Bike School / Hiking and Biking GuideExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Reservation process
Lesson check-in process
Staff was knowledgeable and helpful
Instructor/Guide was professional and friendly
Instruction was helpful
9. Restaurants:
Lunch at Royal Street Café
Lunch at Royal Street Caf&eacuteExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
The reservation process was prompt and courteous
Upon arrival, you were greeted promptly and felt welcome
Your server was knowledgeable and helpful regarding the menu items
Your server was attentive and friendly
Your food met expectations for flavor and presentation
Your food was served in a timely manner
Your experience with us was a good value for the price
Rate your overall experience with us
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Gourmet Picnic Baskets and Bags
Gourmet Picnic Baskets and BagsExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Order Process
Overall service
Overall food quality
Value for the price
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Concert Concessions
Concert ConcessionsExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Overall service
Overall food quality
Value for the price
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Deer Valley Grocery ~ Café
Deer Valley Grocery ~ Caf&eacuteExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Overall service
Overall food quality
Value for the price
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11. Other Services
11. Other ServicesExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Deer Valley Etc.
Parking
Concert / Event
Restrooms
Lodging Reservations
Signatures Stores
13. How did you hear about us?
14. Contact