Deer Valley Resort Summer Comment Card

2. How likely are you to recommend Deer Valley Resort to your friends, family or colleagues?

Not Likely 1	2	3	4	Neutral 5	6	7	8	9	Very Likely 10
Not Likely 1	2	3	4	Neutral 5	6	7	8	9	Very Likely 10

3. Mountain Experience

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Mountain staff	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Trail system	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Trail conditions	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Mountain signs	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Friendliness of staff	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall experience	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

4. Lift Tickets

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Greeting was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The various ticket options and programs were clearly explained	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Staff was informative and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall experience	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall value	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

5. Bike Rental Shop

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Greeting was prompt and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Sales staff was neat, clean and professional	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Staff was knowledgeable, friendly and helpful	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Quality of equipment met expectation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Technical staff was attentive and efficient	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall experience	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

6. Summer Adventure Camp

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Check-in process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Staff was friendly, knowledgeable and helpful	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Daily schedule information received and easy to understand	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall experience	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

8. Bike School / Hiking and Biking Guide

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Reservation process	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Lesson check-in process	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Staff was knowledgeable and helpful	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Instructor/Guide was professional and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Instruction was helpful	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

10. Restaurants:

• The Brass Tag
• Royal Street Café
• Gourmet Picnic Baskets and Bags
• Concert Concessions
• Deer Valley Grocery ~ Café

The Brass Tag

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Lunch at Royal Street Café

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Gourmet Picnic Baskets and Bags

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Order Process	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Concert Concessions

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Deer Valley Grocery ~ Café

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

12. Other Services

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Deer Valley Etc.	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Parking	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Concert / Event	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Restrooms	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Lodging Reservations	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Signatures Stores	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

14. How did you hear about us?

• Park City Chamber & Visitor's Bureau
• Advertisement
• Article
• Internet
• Website Advertisement
• Deer Valley website
• Word of mouth
• Travel Agent/Tour operator
• Other Please enter an 'other' value for this selection.

15. Contact

• I would like to be contacted regarding my questions
• Please add me to your email list
• Please add me to your mail list

Office use only:

• Manual input